Customer Support Channels
A 1–hour Response Guarantee
Offering top quality support prompt is our main priority, so we back up each cloud website hosting services plan with a 1–hour ticket resolution warranty. As soon as you post a ticket or send us an e–mail, our user help support crew will try all they possible can to present the most appropriate resolution for your case and to offer guidance in a timely fashion.
A Top–quality Support Service
Our help support service is delivered by a group of qualified techs who are able to respond to your question right away. You’re able to communicate with the tech support staff by launching a technical support ticket from your Web Control Panel or by sending us an email. On working days, you may also call us on the telephone or make use of the online chat solution.
An Intuitive Help Section
TIQHOST’s Control Panel has an extensive knowledge base that is built–into all sections. In each part, you’ll find a Help button which will load for you a selection of step–by–step lessons on how to utilize a certain function or conduct a particular action. Moreover, we have crafted educational training videos to help you get a better idea of the Control Panel’s interface.