Regardless of the fact that the web hosting service offered by the different companies is virtually the same, each provider has a personalized platform with its own modifications and different ways to perform certain tasks. In situations like this, a broad knowledge base would be quite useful both for persons with little to no previous experience and for tech-savvy users who will ultimately find out how certain operations are done, but will lose valuable time meanwhile. The purpose of such a knowledge base is to make the service quick and easy to use, saving users loads of time and efforts. The end result is happier clients, since they can effortlessly find the information they wish, and less work for the technical support team members, because typically the majority of the questions and problems that customers have are already enumerated in the knowledge base. Provided that the articles themselves are written well and encompass more topics, you will be able to discover more not only about your own account, but also about the hosting service in general.
Extensive Online Documentation in Cloud Website Hosting
If you get a cloud website hosting account from our company, you’ll acquire access to our exhaustive online help documentation where you will find info on more or less everything connected to our web hosting plans. The topics vary from how to create an email address on your mobile device, to how to do different things using an .htaccess file. The articles are written in a simple-to-understand way and offer detailed manuals on how to accomplish a certain operation within your Hepsia Control Panel. You can also find information that is not directly connected with Hepsia, for instance one that concerns web applications on your personal computer. The entire list of articles will be located in the Control Panel’s Help section, but the ones that are relevant to a particular section can be accessed on the spot. Given the fact that we have included as many topics as possible, you’ll be able to find out practically everything connected to your web hosting account.
Extensive Online Documentation in Semi-dedicated Hosting
Our semi-dedicated servers come with an extensive online article library where you can find any information that you might need about our web hosting services or about the Hepsia Control Panel that we use. We’ve created it on the basis of the feedback that we’ve obtained from our clients over the years and, as a result, our articles touch on particular issues that you could encounter and include the quickest means of correcting them, for example receiving a 500 Internal Server Error message or not being able to send email messages from your desktop PC even though you have the right SMTP settings. The articles are available in every single section of the Control Panel and you can access them whenever you need. They can help you boost your knowledge not only about our services, but also about the hosting sphere in general, as they contain how-to guidelines and general information such as what cron jobs or file permissions are.